Events & Parties Policies
How much does it cost?
We are an upscale full-service event facility offering families a wide array of party packages and activities to choose from. Although prices vary, our unforgettable top-level party experience price starts at rental cost starts off at $550. Click here to view our party packages and additional enhancements!
How soon should I book my event?
What is your refund policy?
Can I use my own decorations?
Can we open gifts at the party?
Do you offer event services outside of the gym?
What day & time slots are available?
Fridays and other days during the week may be available upon request. You are welcome to add additional time to your party based off availability for an additional fee.
How many guests can you accommodate?
Do you allow outside food?
Do you allow drop-offs for party guests?
We allow drop-offs for party guests 5 and older if there are 2 supervising adults from the host child’s party present throughout the entire event. Supervising adults are responsible for all unaccompanied minors and must assist with pick-ups at the end of the event. Parents will be required to sign a waiver form and must provide us with their name, email, and two emergency contact numbers.
How much time before my event can I arrive?
We allow the host family to come to the facility 30 minutes before their event. Please note that we are busy setting up for your event prior to this time. If your event needs more set-up time to enhance the event visually, you must discuss these details with our team so we can make the necessary arrangements to accommodate your event. We also allow an additional 15 minutes at the end of the event for packing up and loading up cars etc. We do start breaking down the event right around this time and in certain cases getting set up for the next event. There will be a $50 charge if you and your guests stay past this time frame.